Our Story – A Legacy of Hospitality & Excellence

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An image of MD, Central Hotels
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Heritage of Hospitality for Over 125 Years

 

Our journey began in the scenic hills of Darjeeling, where we established our first property with a vision to blend comfort, culture, and exceptional service for every guest. Over time, we expanded into multiple properties across India's iconic hill stations, each with its own unique charm yet united by a passion for hospitality.
 

A Legacy of Leadership

At the heart of our growth stands Mr. M.P. Agarwal, our Managing Director, a visionary in the hospitality industry and a member of FHRAI (The Federation of Hotel & Restaurant Associations of India). His leadership has been instrumental in elevating our brand to new heights, ensuring excellence, sustainable growth, and team empowerment.


Milestones We’re Proud Of

 

A Legacy Begins in 1905

1905: Central Heritage Resort & Spa was built in Darjeeling. We acquired this historic gem in 1984, dedicating ourselves to preserving its timeless elegance while enhancing guest experiences. From 2000 to 2015, we were proud partners with Fortune ITC, an era marked by luxurious upgrades and world-class service standards.
Present Day: Central Heritage offers a nostalgic escape with modern indulgences, attracting guests seeking both luxury and history in Darjeeling.
 

A Timeless Retreat

1994: We expanded to Gangtok with a quaint resting place for travellers, welcoming guests to enjoy stunning views of Mt. Kanchenjunga from Central Hill Resort. It has emerged as a tranquil sanctuary amidst Gangtok’s lively atmosphere.
Present Day: Known for its stunning views, Central Hill Resort is a favoured spot for travellers seeking a balanced getaway in Gangtok’s natural and cultural richness.
 

A Legacy of Elegance, Rooted in Heritage

2001: We acquired Central Gleneagles Heritage Resort in Darjeeling, an exclusive bungalow once owned by Russi Modi, former Chairman of Tata Steel. Nestled amidst the scenic beauty of Darjeeling, it was transformed into a heritage resort with utmost care, preserving its rich legacy while incorporating modern comforts.
Present Day:A symbol of heritage and luxury, Central Gleneagles continues to host travellers from all over the world, preserving the timeless charm that made it iconic.
 

An Oasis of Comfort and Convenience in Siliguri

2017: We expanded with Central Courtyard Resort in Siliguri, bringing our signature hospitality closer to urban travellers and corporate guests with its centrally located conveniences.
Present Day: Central Courtyard continues to redefine hospitality in Siliguri, providing an ideal base for both business travellers and those exploring the Northeast.
From 2008 to Present: Our hotels have been awarded many prestigious TripAdvisor Certificates of Excellence for our commitment to guest satisfaction and quality. We received certificates of appreciation as Romantic and Luxury Hotels from Yatra and Make My Trip for stellar performance. We were the most chosen hotels among Agoda and Goibibo travellers.
Recent Milestone: We added a new wing to Central Heritage Resort in Darjeeling, featuring 25 spacious rooms, a convenient elevator, and two beautiful new banquet halls designed for memorable gatherings and events.
Upcoming: We’re continuously evolving to enhance our guests’ experience, from room upgrades to eco-friendly practices, as we aim to offer you the best each season.


Why Guests Love Us

 

Our guests appreciate the blend of luxury and local culture, along with our unbeatable locations near Mall Road in Darjeeling. From cosy rooms with personalised touches to multi-cuisine dining and modern amenities, every detail is crafted for your comfort.

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